Your Cisco Collaboration infrastructure runs your business communication — IP phones, video conferencing, Jabber, Webex. When it breaks, work stops. When it’s poorly managed, it becomes a hidden cost center.
With 10+ years of hands-on experience across dozens of Cisco Collaboration deployments — banking, manufacturing, aviation, petrochemical — we provide remote managed services, support, and new installations for organizations that need a specialist without the cost of a full-time engineer.
What We Support
📞 Cisco Unified Communications Manager (CUCM)
Full lifecycle management of your CallManager infrastructure:
- Day-to-day administration — users, extensions, dial plans, hunt groups
- Troubleshooting call quality issues, registration failures, SIP trunk problems
- CUCM version upgrades (8.x → 14.x) with zero service interruption
- License management and compliance monitoring
- Backup configuration and disaster recovery planning
💬 Cisco Jabber & Webex
- Jabber deployment and configuration for desktop and mobile
- Expressway Edge/Core setup for VPN-less external access
- Webex App integration with on-premise CUCM (Hybrid deployment)
- MRA (Mobile and Remote Access) troubleshooting
- User onboarding and training support
📹 Video Conferencing
- Cisco Room systems (Webex Room Kit, Board series) deployment and management
- Multipoint conferencing setup
- Integration with Microsoft Teams and Zoom via interoperability gateways
- Scheduled maintenance and firmware updates
🔧 Supporting Infrastructure
- Unity Connection (CUC): Voicemail, auto-attendant, IVR configuration
- IM & Presence: Status, federation, persistent chat
- SIP Trunk management: Provider integration, codec negotiation, failover
- Voice gateways: MGCP, H.323, SIP gateway configuration
Remote-First Delivery
All services are delivered remotely via secure admin access. No on-site visits required for most tasks.
Get in Touch
📱 WhatsApp: wa.me/4916098665971
📧 Email: barash@digitriva.de
Free 30-minute technical consultation. No commitment required.