On-Site IT Care – Complete IT Support

You focus on your business — we’ll take care of your IT.

Small and medium businesses don’t need their own IT department. They need a reliable contact who shows up when something isn’t working, who acts proactively before something fails — and who explains clearly what they’re doing.

As a Senior IT Engineer with over 11 years of experience, that’s exactly what we offer: personal, professional IT support on-site in Munich and surrounding areas.

💬 Free IT analysis: Write on WhatsApp — we’ll assess your current IT situation at no cost.


Services Overview

📶 WiFi Optimization & Mesh Network (Aruba Instant On)

The problem: WiFi drops out, there’s no signal in the back room, customers complain about slow internet.

The solution: We analyze your premises and install professional Aruba Instant On Access Points — without replacing your existing modem.

  • Mesh technology: Access points connect automatically — no complicated cable runs required
  • Separate networks: Staff WiFi and guest WiFi cleanly separated — GDPR-compliant and secure
  • Cloud management: All devices monitored via an app — we see immediately if something is wrong
  • Scalable: Need more coverage later? Simply add another access point

Suitable for: Cafés, restaurants, medical practices, law firms, small offices, hotels


💾 NAS Backup & Data Security (AWS S3)

The problem: Many businesses have a NAS device without RAID — a single hard drive failure and all data is lost. Or: the NAS is running but there’s no external backup.

The solution: We set up automatic, encrypted data backup from your NAS directly to AWS Cloud (Frankfurt).

  • Automatic: Daily backup without manual intervention
  • Encrypted: Your data is encrypted before transfer — only you have the key
  • Your AWS account: We set everything up in your name — the data and account belong to you
  • GDPR-compliant: Servers in Frankfurt (EU), no data sharing with third parties

For medical practices & law firms: We prepare a Data Processing Agreement (AVV) — legally clean and GDPR-compliant.


🔋 UPS – Uninterruptible Power Supply

The problem: A power outage or voltage spike can permanently damage your server, NAS or network devices and cause data loss — often without warning.

The solution: A UPS (Uninterruptible Power Supply) protects your devices from power outages and voltage surges.

  • Recommendation: APC or Eaton Line-Interactive UPS
  • NAS integration: Synology NAS detects UPS automatically via USB and shuts down safely
  • Annual battery check: We check the battery condition once a year

🛡️ Antivirus & Endpoint Protection (Centrally Managed)

The problem: A single antivirus program on each PC is not enough. Ransomware, phishing and modern attacks bypass simple solutions easily.

The solution: We install a centrally managed EDR/antivirus solution (e.g. Bitdefender GravityZone or ESET Protect) on all your devices.

  • Central management: We see the protection status of all devices at a glance
  • Real-time protection: Threats are detected before they cause damage
  • Ransomware protection: Your files are protected from encryption by malware
  • Monthly report: You receive a monthly overview of detected threats

📹 Camera System & Video Surveillance

The problem: You want to monitor your entrance, cash register or warehouse — but don’t know which system is right for you.

The solution: We install a professional IP camera system that fits your situation — easy to use, reliable and GDPR-compliant.

  • Synology Surveillance Station: If you already have a Synology NAS, we can use it as a video recorder
  • IP cameras: Hikvision or Dahua — reliable and cost-effective
  • Remote access: View your cameras anytime via smartphone app
  • GDPR: We help with correct signage and privacy policy

💻 PC & Server Maintenance

The problem: Slow computers cost productivity every day. Outdated systems are security risks.

The solution: Regular maintenance keeps your devices fast, secure and reliable.

  • Windows reinstallation: Clean system, optimized drivers, no data loss
  • Hardware upgrade: SSD and RAM — up to 5x faster without buying a new PC
  • Windows Update management: All security updates centrally and controlled
  • Server maintenance: Replace RAM/drives, clean fans, check logs
  • Remote support: Simple problems solved via AnyDesk without an on-site visit

Your Data — Always Under Your Control

As with all our services: All accounts belong to you.

  • AWS account in your name
  • Antivirus license in your name
  • All credentials stored securely in Bitwarden (password manager) and transferable to you at any time

We only receive administrator access for management purposes. You retain full control — always.


Who Is On-Site IT Care For?

  • Medical practices & therapists — GDPR-compliant data backup, reliable patient WiFi
  • Law firms — Secure data storage, encrypted backups
  • Cafés & restaurants — Stable guest WiFi, camera system, reliable POS IT
  • Hotels & guesthouses — Full-coverage WiFi, camera surveillance, NAS backup
  • Retailers — POS maintenance, WiFi, video surveillance
  • Small offices (2-20 people) — Complete IT without an in-house IT department

Frequently Asked Questions

Do I need to sign a long-term contract? No. Individual services are bookable at any time. Monthly packages have a 30-day cancellation period.

Do you come outside business hours? Yes, by arrangement also in the evenings or on weekends — especially for installations that should not interrupt operations.

What if I don’t know my NAS model? No problem. We’ll take a free look at everything and explain exactly what’s there and what can be improved.

How quickly can you come? Usually within 24-48 hours. For urgent cases also the same day — just write on WhatsApp.


Request Your Free IT Check Now

We’ll assess your current IT situation for free — WiFi, data backup, devices, everything. You’ll then receive an honest assessment and a clear proposal.

📱 WhatsApp: wa.me/4916098665971

📧 Email: barash@digitriva.de

Free check. No order without your approval. No lock-in.